FAQ

Our range includes over 6000 projector models. If your projector should not be on our list, it can be for the following reasons:

  1. You own a brand new model, which still needs to be placed on the list. If you know that your model is quite new and you do not find on our list, please send us an e-mail to info@sellmyprojector.com, in which you specify the brand, model and condition of your device. You will receive a purchase offer from us via e-mail or we will notify you when the device has been added to our database.

  2. The projector is an outdated model which cannot be re-used. Even after a refurbishing process, it´s honestly too hard to sell projectors:

    • with a resolution of less than XGA, so no more SVGA models
    • XGA with less then 5000 lumens 
    • SXGA / SXGA+ with less then 3000 lumens in new or used condition
    • WXGA with less then 2800 lumens in new or used condition 
    • 1080p / WUXGA / 4k we buy in any conditon and brightness
Category 1 "As new":
  • The case of the projector is in very good condition
  • No scratches can be seen on the body
  • The projector is technically in perfect condition
  • The lamp/laser has max. 500/1000 hours
  • The remote control and original equipment are included.
Category 2 "Used:
  • The device works without error messages
  • There may be slight traces of usage (scratches)
  • The lamp/laser has max. 1000/2500 hours.
Category 3 "Partly defective":
  • The device works
  • The bulb works and the fans run
  • There are error messages
  • Small parts are broken or missing (e.g. the projector foot or a filter grid are missing)
  • The lamp/laser has been running for more than 1000/2500 hours
Category 4 "Faulty":
  • The device does not turn on
  • The projector turns itself off after a short time
  • The device is dirty due to nicotine stains
  • The image is shown only partially or incorrectly
  • The inputs do not work
  • Computer or DVD images are no longer displayed
  • The lamp is not working or missing
  • Parts of the housing are broken or missing

Projectors are faulty if one of the following points does occur:

  • The device does not turn on
  • The projector turns itself off after a short time
  • The device is dirty due to nicotine stains
  • The image is shown only partially or incorrectly
  • The inputs do not work
  • Computer or DVD is no longer displayed
  • The lamp is not working or missing
  • Parts of the housing are broken or missing

If one of the above points apply, your projector will be classified as "faulty".You will still receive a quote from us and we will recycle your device in an environmentally friendly way.

If you simply throw your old projector away or bring it to a regular recycling yard, resources will be wasted. To us, recycling means more than downcycling. We give projectors a second life. After testing, cleaning and repairing, we will use them, at the very least, as a source for spare parts.

This means that you can get back some of the money you had invested and at the same time protect the environment.

Sellmyprojector.com offers you a quick and easy way to sell your old projector. In a few steps your device is sold and the money will be transferred to you using your selected payment method. sellmyprojector.com has a simple pricing structure.

We distinguish between only 4 categories:

  1. As new
  2. Used
  3. Partly defective
  4. Faulty

The shipping is completely free for you.

By giving your projector a second life or re-using the raw materials you can actively help to protect the environment.

Your old projector can be used in other countries: for example in educational institutions that cannot afford new presentation technology. Maybe you are contributing to a better education in poorer countries!

If this should occur, you will receive a confirmation email in which you will be informed of the difference and get an alternative price offer.

You can choose between the following three options:

  1. We will pay you the alternative amount using your selected payment method.
  2. If you do not like the alternative price, please notify us within five business days. We will then immediately return the projector at your expense.
  3. If you think there is a misunderstanding on the condition of the projector or the projector model is the one given by you during the online sale process, please inform us within five business days so we can check your device a second time.

To avoid confusion, please make sure you indicate the exact projector model during the online sale process. Often there are very small differences between projector models. In most cases you will find the exact model on a sticker on the bottom of the unit. Please also have a look at your manual or the original packaging in order to make sure you know the exact model.

You will receive three emails:

  1. A confirmation e-mail after your data has been entered into our system. Please save this e-mail, as it contains your sales ID, with which you and we can keep track of your selling process. Your sales ID is printed on the package label, which we will also send with this email. Please print the shipping label and attach it to the package.
  2. A confirmation of receipt once your projector has arrived at "sellmyprojector.com".
  3. A confirmation note as soon as we have checked your device and transferred the money via the selected payment method.

We accept as many projectors as you want to send us. However, the maximum number of units per package is five. If you want to sell more units, we will send you more shipping labels via email. We will be also happy to offer you an individual quote for larger numbers of items. Of course we also accept equipment from businesses and public institutions such as schools, universities and theaters. In this case, we are happy to offer special conditions for organizing a complete technology rollout. Please contact us through info@sellmyprojector.com.

On the online sales form you can choose between the following payment methods:

  • Bank Transfer
  • Paypal
  • Cheque

Payment will be made within 3 days after we have checked and verified the condition of your projector. Please note that the payment might take several days to complete depending on the payment method and the banks involved. Please note that all payments are made by ReBeam GmbH. If you donated the purchase price or a part through us to an organization, this amount will be passed accordingly on at the end of the year. If you need a donation receipt, please send an email to info@sellmyprojector.com.

The incoming projectors are processed daily in order to allow rapid payment. The shipping with UPS arrives usually at fixed transport times. In rare cases, there might be a delay at our office when the number of shipments is unusually high. We try to fix these delays as soon as possible. However, if it is a device which we no longer buy, you can send it to us franked.

The prices we offer are very competitive. Our team observes the second hand market on a daily basis to ensure we can give you the best possible deal. However, if you want to sell larger numbers of projectors, we're happy to offer you a package deal. Please contact us through info@sellmyprojector.com.

Of course we do not buy any stolen projectors! We enter the serial numbers of all projectors into our database. This allows us to check if the device has been reported as stolen or not. We do not accept any devices that do not have a serial number.

We pay your shipping fee. The shipment with UPS is therefore free of any cost for you. You just have to be at home on the selected date and time. Would you like to dispose of your device professionally? Then please send your beamer franked to us or give it off with us.

Calculate the double size of your projector for a suitable cardboard box (max. 23.6x23.6x47.24 inches or 60x60x120cm). The perfect way to send your projector is of course the original packaging. Make sure that the projector is well padded in the center of the box. The device must not be able to move within the package. As padding material you can use styrofoam, polystyrene chips, bubble wrap or cardboard. Please keep the environment in mind: employ used or recycable padding materials. Generally speaking: the more padding you use, the safer the shipment will be.

Ideally, you send us the complete original accessories and cables, but at least the remote control (if available). If your device is dismantled and given a second life, it´s best if we can pass on the accessories.

No! Don´t worry, we have remote controls for all brands and models, so we can easily test your projector once we have received it. Just classify your projector according to its condition: "As New", "Used", "With Defects", "Defect" and look forward to receiving your money.

The free shipping will be handled by UPS. We try to process all incoming projectors till the next business day.

You will receive a confirmation email once your projector has arrived. Occasionally this confirmation email ends up in the spam folder, so please check for it there.

Usually brand and model can be found on a sticker on the bottom of the unit. Alternatively, you can find the brand and model of your projector in the purchase documents or on the manual.

Since the projectors need a certain amount of padding, it is difficult to send more than five small (less than 11 pounds/5kg) projectors in one package. If the devices are bigger or heavier, please send them individually.

If you want to send more than five projectors, please contact us by e-mail (info@sellmyprojector.com). We will find a simple way to get the projectors safely to us.

Yes! We pay at least GPB 3 / 3 EUR for defective projectors, no matter what condition it is in. Your projector only needs to be complete and "in one piece". However, if it is a device which we no longer buy, you can send it to us franked.

"sellmyprojector.com" takes the protection of your personal data very seriously and strictly adheres to all relevant data protection laws. Any customer data will be stored and processed in compliance with the relevant statutory provisions. Personal information is collected on this website only for technical purposes. In no case will this personal information be sold or otherwise transferred to third parties.

At the end of the year we transfer the money to the non profit organization. If you need a donation receipt, please send an email to info@sellmyprojector.com

The following non-profit organization are currently supported by us:

  • Bund e.V.
  • NAS e.V.
  • KUB e.V
  • I plant a tree